Welcome to Blink Taxis Northwich. These Terms and Conditions outline the rules, responsibilities, and service standards for passengers booking Northwich taxis and private hire vehicles with Blink Taxis Ltd. By using our services or website, you agree to the terms set out below.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Blink Taxis website (“Website”) and all related transactions and services.
Your relationship with us, and any products or services you obtain, may also be subject to additional terms or contracts not stated here. In the event of any conflict between these Terms and any additional agreements, the latter shall take precedence.
By accessing or using our Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must refrain from using our Website or services.
2. Blink Taxis Northwich – Account Registration and Booking Services
a. To book a private hire vehicle through our Website (when available), you may need to create an account. Account management is provided via our trusted third-party dispatch system, icabbi. By using this system, you agree to comply with icabbi’s terms of service and privacy policy.
b. You are responsible for keeping your login credentials secure and must not share them with any third party. You accept full responsibility for any activity carried out under your account.
3. Agreement
By registering with, accessing, or using the Blink Taxis Website, you acknowledge and agree to these Terms and Conditions. In some cases, we may also request your explicit consent to specific terms or updates.
4. Intellectual Property
All content, materials, and data on this Website are protected by copyright, trademark, and other intellectual property laws. Unless explicitly stated otherwise, Blink Taxis or its licensors own all related rights.
4.1 Reservation of Rights
You may not copy, reproduce, distribute, display, sell, reverse engineer, or otherwise use any content or resources from this Website without our prior written permission, except where permitted by law.
5. User Conduct
a. You agree not to use this Website for unlawful, abusive, or harmful purposes. Uploading, posting, or transmitting offensive or illegal content is strictly prohibited.
b. You are solely responsible for any content you submit (e.g., reviews or comments). By submitting content, you grant Blink Taxis a non-exclusive, royalty-free, worldwide, perpetual licence to use, modify, and display such content as required for our operations.
6. Responsible Use
You agree to use our Website responsibly and only for its intended purpose, in line with these Terms and all applicable laws.
You must not:
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Distribute or link to malicious software
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Engage in systematic data scraping or automated data collection
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Interfere with or damage the performance, availability, or accessibility of our Website
If you wish to withdraw from any contractual agreement with Blink Taxis, please notify us clearly via post or email using the contact details listed below.
7. Third-Party Services & Links
Our Website may include links to external websites or services provided by third parties. We do not monitor or endorse these sites and are not responsible for their content, policies, or practices.
Your use of any third-party services is at your own risk, and we are not liable for any loss or damage arising from such use.
8. Electronic Communications
By communicating with Blink Taxis electronically (via email, web forms, or chat), you consent to receiving communications from us in electronic form.
While we take security seriously, we cannot guarantee that electronic communication is completely free from risks such as interception or tampering. Blink Taxis accepts no liability for any data breaches or losses resulting from such occurrences.
9. Termination of Services
We reserve the right to modify, suspend, or discontinue any part of our Website or services at any time without notice.
You agree that Blink Taxis shall not be liable for any modification, suspension, or termination of your access to our Website or the loss of any data or content.
Upon termination, you must cease all use of the Website and remove any related content.
10. Zero Abuse Policy & Right to Refuse Service
Blink Taxis maintains a zero-tolerance policy for abuse of our staff, drivers, and customers.
We reserve the right to refuse service or ban individuals whose behaviour is threatening, abusive, or poses a risk to safety. This includes verbal abuse, physical aggression, harassment, intoxication, or any behaviour deemed inappropriate by our team.
We will always aim to handle such matters fairly and in line with UK law.
11. Warranties and Limitation of Liability
Blink Taxis provides all services and website content on an “as is” basis, without warranties of any kind.
We are not liable for any direct, indirect, incidental, or consequential losses, including loss of profits, data, or goodwill, arising from your use of our services or Website.
We are also not responsible for third-party links, products, or services mentioned on our Website.
In cases of force majeure (events beyond our control), Blink Taxis will not be held liable for any resulting delays or service disruptions.
12. Privacy and Data Protection
We collect and process personal data as necessary to operate our taxi services efficiently and safely. By using our Website or services, you consent to our data practices as described in our Privacy Policy.
12.1 Security Measures
Blink Taxis uses enhanced protection through Cloudflare, PCI-compliant hosting, and a secure dispatch system hosted on Amazon Web Services (AWS).
All accounts use strong passwords and Multi-Factor Authentication (MFA) to prevent unauthorised access.
While no online transmission can be guaranteed 100% secure, we take every reasonable measure to minimise risks and protect your data.
12.2 Data Retention
Booking and journey data is retained for a minimum of 36 months (3 years) to comply with licensing and safety obligations.
Financial records are held for 6 years in line with HMRC requirements.
Once data is no longer needed, it is securely deleted or anonymised.
12.3 User Responsibilities
You are responsible for protecting your own device and login information. We recommend using up-to-date antivirus software, secure passwords, and caution when handling emails or messages that request personal information.
13. Legal Compliance
Blink Taxis operates in full compliance with UK laws and regulations. Our services are intended for users based in the United Kingdom.
You agree not to use our Website or services in any way that breaches local, national, or international laws.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Blink Taxis.
We may update these Terms at any time, and changes will take effect immediately upon publication. Continued use of our Website signifies acceptance of any updated Terms.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
We encourage customers to contact us first to resolve any issues before pursuing legal action.
16. Contact Information
📧 Email: [email protected]
We aim to respond to all enquiries within 3 working days, though complex matters may take up to 30 days in accordance with UK consumer law.