Welcome to the Blink Taxis Northwich Privacy Centre, your central hub for information on how we protect and manage your personal data. Whether you’re booking Northwich taxis, arranging an airport transfer, or contacting our support team, we handle your information with the highest level of security and transparency.
At Blink Taxis, we understand that privacy and trust are essential when using local transport services. This page provides quick access to all our key privacy documents and explains the steps we take to keep your information safe and secure.
At Blink Taxis, we take your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use and protect it, and how you can get in touch with us if you have any questions or concerns.
Blink Taxis uses cookies and similar technologies to enhance your experience. This policy outlines the types of cookies we use, what they do, and how you can manage or change your cookie preferences.
The terms and conditions of this website, along with the terms of service provided by Blink Taxis, are important and should be read carefully before using any of our services.
Blink Taxis collects essential information such as your name, contact details, pickup and drop-off locations, and payment information. This data helps us provide reliable taxi services and improve your overall customer experience.
We use your personal data to process bookings, communicate with you about your journey, ensure passenger safety, and comply with legal and regulatory requirements. Your information is never sold to third parties.
Yes. Blink Taxis is fully GDPR compliant and follows strict data protection standards to ensure your personal information is collected, processed, and stored securely in accordance with UK and EU regulations.
Blink Taxis takes data protection seriously and uses multiple layers of security to safeguard your personal information. We employ enhanced protection through Cloudflare to secure our website and encrypt all data transfers. Our web and email systems are hosted with a PCI Security Standards Council–compliant provider, ensuring industry-leading protection for sensitive data.
We also use a leading dispatch platform hosted on Amazon Web Services (AWS), which maintains the highest standards of security and reliability in line with international compliance frameworks.
All Blink Taxis accounts are protected by strong passwords and Multi-Factor Authentication (MFA) to prevent unauthorised access. Our systems are continuously reviewed and updated to remain compliant with GDPR and evolving data protection standards.
Blink Taxis only shares the information necessary to complete and manage your booking. Our dispatch software provider securely stores booking data, which is shared with our licensed drivers through a password-protected app to ensure safe and efficient service delivery.
We also share relevant information with our trusted payment partners, Stripe and Airpay, to process your payments securely.
Blink Taxis will never share, sell, or trade your personal data with any third parties for marketing or commercial purposes. All partners we work with operate under strict GDPR and data protection standards, ensuring your privacy is always protected.
Blink Taxis retains booking and journey records for a minimum of 36 months (3 years) from the date of travel. This ensures we can meet our legal, regulatory, and safety obligations, including cooperating with local authorities or law enforcement if required.
Payment and accounting records are retained for 6 years in line with HMRC requirements, while personal data such as contact details are kept only as long as necessary to manage your account or comply with applicable laws.
Once data is no longer required, it is securely deleted or anonymised in accordance with GDPR and our internal data protection policies.
| Data Type | Retention Period | Reason / Legal Basis |
|---|---|---|
| Booking & journey logs | 36 months | Licensing authority requirement |
| Payment & accounting data | 6 years | HMRC record keeping |
| Driver / employee records | 6 years post-employment | Employment & Tax laws |
| Customer data (inactive) | 12–24 months | GDPR minimisation principle |
| CCTV / dashcam footage | 28–31 days | ICO guidance |
Under GDPR, you have the right to access, correct, delete, or restrict the use of your personal data. You can also request a copy of the information we hold about you or withdraw consent for processing at any time.
While the safety of personal data can never be 100% guaranteed due to the nature of electronic communications, Blink Taxis takes privacy and data security extremely seriously. We follow a “security by design” approach throughout our business, meaning data protection is built into every system and process from the ground up.
We use advanced security measures, including Cloudflare protection, PCI-compliant hosting, and Multi-Factor Authentication, to minimise risks and safeguard your information at every stage. Our goal is to ensure your personal data is handled responsibly, securely, and in full compliance with GDPR and UK data protection laws.
If you have any questions about our Privacy Policy, privacy tools, or cookie settings, please don’t hesitate to contact us — our team will be happy to assist you and ensure your concerns are addressed promptly.
